What is ITSM? (Information Technology Service Management)
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What is ITSM? (Information Technology Service Management)
ITSM (Information Technology Service Management) is the process of designing, delivering, managing, and improving the way IT services are provided to end users within an organization. In simple terms: ITSM is how IT teams organize and run their services—like fixing laptops, resetting passwords, managing servers, or deploying new software—to ...
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INFORMATION Information is data that’s been processed and given meaning, making it useful and relevant for decision-making, problem-solving, or learning. It’s the result of analyzing, interpreting, and organizing data into a context that adds value and insight. THE VALUES OF INFORMATION INCLUDE: ▪️ACCURACY: Reliability and trustworthiness of data ▪️RELEVANCE: Meeting the needs and purposes of the user ▪️COMPLETENESS: Availability of all necessary data ▪️TIMELINESS: Availability when needed ▪️ACC
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INFORMATION Information is data that’s been processed and given meaning, making it useful and relevant for decision-making, problem-solving, or learning. It’s the result of analyzing, interpreting, and organizing data into a context that adds value and insight. THE VALUES OF INFORMATION INCLUDE: ▪️ACCURACY: Reliability and trustworthiness of data ▪️RELEVANCE: Meeting the needs and purposes of the user ▪️COMPLETENESS: Availability of all necessary data ▪️TIMELINESS: Availability when needed ▪️ACC
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