BAYADA Home Health Care delivers clinical and personal care support services to clients in their own homes, helping them live with comfort, independence and dignity. To improve the customer experience, BAYADA implemented CXone Mpower, slashing contact center costs, accessing deeper insights into performance, and significantly decreasing abandon rates. Learn more: https://bit.ly/4b7hxzv #CXoneMpower #CustomerExperience | NiCE

When you do work that matters, it matters where you work. Click play to find out why we love what we do. bayada.com/love | BAYADA Home Health Care

Felicia Cunningham joined BAYADA as a part-time nurse nearly 20 years ago, worked her way up to BAYADA’s first African American division director, and now oversees eight offices across North Carolina and South Carolina. As a valued and respected leader, Felicia is most proud of her ability to build diverse teams and to nurture their success—together and as individuals. “I am motivated by developing and helping others realize their true potential and purpose. I believe that is what has made me su

BAYADA is pleased to share the first concept of a new video series recognizing BAYADA caregivers and the clients who inspire them. Meet BAYADA Home Health Aide Jessica and her pediatric client Frances, and tell us what you think of the video! Who inspires you? Send an email to COM@bayada.com if you have a story you would like to share. | BAYADA Home Health Care

5.6K views · 146 reactions | When you do work that matters, it matters where you work. Click play to find out why we love what we do: bayada.com/love | BAYADA Home Health Care | Facebook