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Customer Service
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0:36
YouTube
CSM Practice
😳 Customer Success vs Customer Support: What's the difference?
What a difference between customer support and customer success? 💥 CUSTOMER SUPPORT is a REACTIVE model. When something is broken, the support team fixes it. 💥 CUSTOMER SUCCESS is a PROACTIVE strategy. It includes a systematic customer journey map that outlines the proactive activities we expect CSMs to perform with their customers ...
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⚠️ NU TO CLOSE ACCOUNTS and temporarily suspend TRANSFERS 💸. Who will be affected?
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This one had my heart racing... 😅 I felt really bad, glad we got it sorted out! #fyp #detailing #customer #trash #storytime
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TALABAT ❌❌❌❌ Boycott Talabat They keep charging customers for missing items with no proper refund After multiple orders, I can confidently say this is the worst customer service I’ve ever experienced This is not a platform I can trust anymore
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Entitled Darren thinks he can boss strangers around but learns the hard way #karen #knowledgeispower #KnowYourRights #neverbackdown #freedomofthepress
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