Without process intelligence, there is no class of data that captures how work gets done that is being given to enterprise AI models.

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM-software market. Generative AI may be a new ...

AI disinformation remains a “future” threat to elections . As we’re hurtling toward election day, it appears, at least, so far that the threat of AI disinformation hasn’t ...

The tech firm is seeking to patent a system for “cross-lingual transfer learning” of AI models. Salesforce’s tech aims to ...

The battle between Salesforce and Microsoft over AI-powered autonomous agents has been especially pronounced, in part because the companies have clashed publicly but also because of the trove of ...

What if your workforce has no limits? This is really now about humans with agents driving customer success together.” Marc Benioff, Co-founder and CEO of Salesforce exclaims to Bloomberg Intelligence ...

Salesforce CEO calls out Microsoft, says 'Copilot is a flop' and that the OS giant is in 'panic mode' as it lacks ingredients ...

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In addition to the computer use beta, Claude 3.5 Sonnet offers significant gains in coding and tool use but at the same cost ...

Unlike chatbots, these agents can answer customer questions, find potential sales, and manage stock. Microsoft views them as tools for a future driven by AI. Other major tech companies such as ...