Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Generative AI may be a new ...

Salesforce CEO Marc Benioff criticized Microsoft for its AI-powered agents and compared Copilot to Clippy 2.0.

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...

Microsoft is taking the fight back to Salesforce, as it will allow businesses to develop their own autonomous artificial ...

The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting ...

Agentic AI is a $31 billion market and Salesforce could win a big share as customers profit from Agentforce's value-based ...

Salesforce CEO Marc Benioff has been highly critical of Microsoft's AI efforts this month, even going on a podcast to call ...

Microsoft, under CEO Satya Nadella, is adding new AI capabilities including AI agents that can complete tasks and oversee ...

Microsoft is launching artificial intelligence-driven “autonomous agents” for its Copilot software, the company said Monday, ...

Salesforce has also touted the potential of AI agents, tools that some analysts say could provide companies with an easier ...

Microsoft says agents can save companies as much as $50 million a year or offer the equivalent value of 'adding 187 full-time ...

Microsoft will allow businesses to start making their own autonomous artificial intelligence agents starting next month, ...