Help desk automation is a billion-dollar industry, and one of the most likely to be disrupted by tech built upon AI. Major players like Zendesk, ServiceNow, and Freshworks currently dominate the space ...

People worldwide are being targeted by a massive spam wave originating from unsecured Zendesk support systems, with victims reporting receiving hundreds of emails with strange and sometimes alarming ...

MADRID, Jan 16 (Reuters) - Spanish technology group Indra has won a contract from Transport for London (TfL) to run the ticketing and control systems across the city's public transit network in a deal ...

Hi, friends, being AI enthusiast, I'm an MBA, CEO and CPO who loves building products. I share my insights here.) Hi, friends, being AI enthusiast, I'm an MBA, CEO and CPO who loves building products.

Now that the paths for the teams who have qualified for the World Cup are known, fans are able to have a third chance to purchase tickets for seeing marquee matches such as France vs. Norway, where ...

The Securities and Exchange Commission, or SEC, has rolled out an upgraded online ticketing system designed to streamline transactions and allow the public to track inquiries and complaints in real ...

The MBTA’s commuter rail ticketing system, mTicket, is back on line and passengers can once again buy tickets through the app, Keolis Commuter Services said. The system was first reported as not ...

Hyperke Growth Partners, a B2B revenue growth consultancy, has released detailed findings from its client interview series demonstrating how digital marketing agencies are successfully expanding into ...

NEW YORK—SwiftConnect, provider of the connected access network for places and spaces, has announced it has joined the ServiceNow Build Partner Program with the release of its ServiceNow Spoke ...

NEW YORK—SwiftConnect, provider of the connected access network for places and spaces, has announced it has joined the ServiceNow Build Partner Program with the release of its ServiceNow Spoke ...

DENVER — Denver plans to create a new online parking citation review program in 2026 after budget cuts last month eliminated the city's previous dispute system ...