A deep dive into the growing backlash against Hertz as renters accuse its AI of flagging false damage and ignoring disputes.

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Hertz customers are complaining about surprise damage fees after the company began using AI scanners to inspect rental cars ...

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The new AI damage scanners deployed by the Hertz car rental company seems to be dead on arrival — and unfortunately, it's not ...

Hertz is in the news again because of the AI-powered scanners the rental car company now uses to find damage on cars after they're returned in order to charged customers for that alleged damage ...

Hertz is facing a false arrest lawsuit. 47 customers are suing after they were allegedly falsely reported as having stolen its rental cars.

Hertz and other agencies are increasingly relying on scanners that use high-res imaging and A.I. to flag even tiny blemishes, and customers aren’t happy.

One car rental company charged a renter for a scratch using its new AI technology and some people are not thrilled.

The Hertz rental car company, along with its Dollar and Thrifty affiliates, are rolling out AI-powered vehicle inspection scanners that scan your rental car as it exits or enters the rental lot ...