Find out what happens when porch pirates steal your Amazon deliveries and how to avoid them in the first place. Consumer ...

Last week, 100 former customers of bankrupt Vantage Deluxe World Travel received startling news that their claims are being ...

Would Norwegian Cruise Line ban a passenger just for complaining about itinerary changes? The answer likely depends on how the passenger delivers their grievance. One former NCL customer recently ...

A common travel insurance mistake caused a reader’s entire $19,000 claim to be rejected. Here’s what Consumer Rescue did to help and what you need to know to ...

There’s no doubt that getting denied boarding a cruise you’ve been eagerly anticipating for months — maybe even years — is traumatic. My case files are filled with the distraught pleas for help from ...

Two days before Lance Sathoff’s family was scheduled to leave for their Mexican vacation, they received a disturbing email. The message from Hilton informed the Sathoffs that the rate of their prepaid ...

If you receive a Punchbowl invitation for a friend’s event, don’t rush out to buy a new party dress just yet. That festive invite could just be part of a dangerous phishing scam. A few weeks ago, the ...

A Canadian couple say Costco Travel told them that they did not need visas to take a cruise to Brazil. But when they arrived at the pier in Buenos Aires on embarkation day, Celebrity crew members said ...

I’ve spent years writing about Zelle scams and how to recognize and avoid them. That’s what makes what happened to my daughter last week on the streets of Philadelphia so unusual. There’s a new Zelle ...

As devastating storms caused flooding and widespread damage in Maui last March, a Pennsylvania family canceled their beachfront Vrbo reservation. That was a logical decision they assumed would be ...

Don’t let extreme buyer’s remorse ruin your next cruise. Impulsively spending money you don’t have on something you don’t want is a recipe for a vacation disaster. During a recent sailing, one ...