News

Walmart promised a refund, but then reneged on the offer. Instead of $1,297, the retail giant sent a $10 coupon. Can Consumer Rescue help?
Fraudulent repair bills aren’t just sent to customers of traditional rental car companies. Heidi Schiller found this out recently after a 24-hour car-sharing experience with Turo. Her vehicle host, ...
A predatory management company charged these vacation rental guests $1,000 to pay for damage to a mattress they didn't cause. Can we help?
Make sure you understand the importance of travel insurance before your next trip so you don't make the same costly mistake this traveler did.
Here's the story of a Celebrity cruise adventure that almost went wrong due to forgotten passports, FedEx mistakes and quick thinking.
As she searched for a new job, love suddenly was in the air -- or so Karen C. thought. But behind the inappropriate emails she received from her recruiter with carefully typed romantic promises lurked ...
UTOvacation sold Shih (Richard) Liu and his wife a once-in-a-lifetime trip to China and Japan. But Liu, like many other customers of this particular tour operator, now says he’s the victim of a scam.
Cruise passengers beware: Here's how one Carnival customer lost $3,556 to a Zelle scam and got banned from the cruise line in the process.
Learn about the new UK ETA requirement for U.S. citizens visiting Great Britain and protect yourself from online scams.
I couldn’t believe what it said. Hertz wanted me to pay $6,562 to settle a damage claim. The letter said I had a collision with the car and the damage had totaled the vehicle. Later that day, I found ...
United Airlines canceled this passenger's flight home from Iceland and she asked for EU 261 compensation. Why is the airline refusing to pay?
A fake customer service agent from Keto Supplements called to threaten me and demand I pay her -- or else. Her scam didn't go as she planned.