Microsoft has been slowly but steadily gaining share in Salesforce's key CRM-software market. Generative AI may be a new ...

Microsoft faces investor caution due to rising CapEx, OpenAI drama, margin pressures, and Copilot product uncertainty. Find ...

The tech firm is seeking to patent a system for “cross-lingual transfer learning” of AI models. Salesforce’s tech aims to ...

The battle between Salesforce and Microsoft over AI-powered autonomous agents has been especially pronounced, in part because the companies have clashed publicly but also because of the trove of ...

What if your workforce has no limits? This is really now about humans with agents driving customer success together.” Marc Benioff, Co-founder and CEO of Salesforce exclaims to Bloomberg Intelligence ...

At the Exceptional Women Alliance, we enable high-level women to mentor each other to achieve personal and professional ...

While ServiceNow has rapidly gained share by displacing legacy vendors in the help desk function, as the company continues to expand into areas outside of IT, it will increasingly encounter new ...

Salesforce CEO calls out Microsoft, says 'Copilot is a flop' and that the OS giant is in 'panic mode' as it lacks ingredients ...

Salesforce CEO Marc Benioff has been highly critical of Microsoft's AI efforts this month, even going on a podcast to call ...

Fast Company Executive Board member Louis Tetu is redefining customer support through innovative GenAI solutions.