Unlike traditional chatbots, Agentic AI brings depth and actionability to CX. Think of it as a co-worker who never sleeps.

Here's a ChatGPT guide to help understand Open AI's viral text-generating system. We outline the most recent updates and ...

AI is quietly reshaping what it means to work as a consultant at top firms like McKinsey, BCG, Deloitte, KPMG, and others.

Having a chatbot recommend a gift poses a conundrum that's all too common in human memories: You told your aunt you liked ...

Ad agencies adopt new strategies to ensure clients appear in results produced by OpenAI’s ChatGPT and Anthropic’s Claude ...

The incident began when a Reddit user named BrokenToasterOven noticed that while swapping between a desktop, laptop, and a ...

AI systems require a lot of energy to function, but no one has exact numbers, especially not for individual chatbot queries.

Oura’s AI advisor takes a different strategy than most AI chatbots, one that over the past few weeks since its launch I’ve ...

AI companions programmed to forge emotional bonds are no longer confined to movie scripts. They are here, operating in a ...