In healthcare administration, that difference determines whether automation becomes relief or just another task.

Administrative tasks which could be automated with AI tools are costing US businesses more than $818 billion a year in lost staff time, according to a new study. Research conducted with 3,000 US ...

The government has run a trial of using artificial intelligence (AI) with 20,000 civil servants which it said demonstrates they could save nearly two weeks each annually by using the technology. The ...