Slow implementation of ITIL (Information Technology Infrastructure Library) is one reason for inaccurate data. Data center managers admitted to using between three to five different systems to ...

However, the right IT systems can make or break an operation and so ITIL (Information Technology Infrastructure Library), in particular, is an acronym that you definitely need to learn.

For every successful IT Infrastructure Library (ITIL) implementation, there’s (at least) one that doesn’t go so well. Resistance to the structure imposed by ITIL, from business users and/or IT staff, ...

Information Technology Infrastructure Library Version 3 focuses on the strategy of IT within an organization and on continual improvement.

ITIL adoption and certification is lower in Asia compared to other parts of the world, as Asian companies have other organizational priorities.

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations ...

The Information Technology Infrastructure Library (ITIL) is fast becoming the de facto framework for implementing effective IT service management.