Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. Effective crisis communication requires CEOs to demonstrate ...
When a corporate crisis strikes, executives need a strategy for discussing the matter with employees, customers, and the public. But unless information about a crisis is shared in a careful, planned, ...
In today's hyper-connected marketplace, you don't get the luxury of carefully wordsmithing a statement days after something goes wrong. Crisis communication is no longer the job of a PR team — it's a ...
Crisis communication has entered a new era where the traditional "Golden Hour" of response has been replaced by the "Golden Moment." In 2026, the speed of social media has evolved into the ...
Business crises are almost inevitable in a fast-paced, constantly changing and social-media-hungry world. When an organization is in the midst of a crisis, it’s essential to provide stakeholders, ...
In today’s digital world, founders must lead crisis communication with speed, empathy and transparency — silence or delegation can irreparably damage trust. Crisis isn’t just a PR issue; it’s a ...