Business Wire

Medallia Launches Service Experience Quickstart for ServiceNow

SAN FRANCISCO--(BUSINESS WIRE)--Medallia (NYSE:MDLA), the global leader in experience management, today announced Service Experience Quickstart for ServiceNow Customer Service Management (CSM) ...
Business Wire

ServiceNow Launches Now Assist for ITSM, CSM, HRSD, and Creator to Embed Generative AI Across All Workflows on the Now Platform

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced a major Now Platform expansion with the ...
Yahoo Finance

BeyondTrust adds Remote Support Integration for ServiceNow CSM

Extended integration introduces new features to streamline customer service workflows and drive customer satisfaction ATLANTA, Dec. 15, 2020 (GLOBE NEWSWIRE) -- BeyondTrust, the worldwide technology ...
The Globe and Mail

PagerDuty for Customer Service in ServiceNow CSM Now Generally Available to Enable Real-Time, Direct Communication Between Customer Service and Technical Teams

PagerDuty, Inc. (NYSE: PD), a global leader in digital operations management, today announced the availability of PagerDuty for Customer Service in ServiceNow CSM. This new release builds upon ...