Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

Consumers can get same-day service in nearly every industry, but that kind of prompt action has not always been available in healthcare outside of emergencies. That’s changing with the growth of ...

Baptist Health Care has combined two strategies – revenue cycle automation and patient engagement – to attract and retain patients in a competitive Florida market. Two of the largest competitors for ...

Health systems are digitizing many of their processes to improve operations and become more consumer-friendly, but health leaders sometimes miss a key piece of the puzzle: the call center. The manual ...

Health system UAB Medicine, with its flagship 1,157-bed UAB Hospital on the University of Alabama at Birmingham campus, needed to solve what it called “the patient access paradox” – where patients are ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

RALEIGH, N.C.--(BUSINESS WIRE)--Phreesia is pleased to announce that it has launched Appointment Accelerator, a cutting-edge solution that allows healthcare providers to automatically fill cancelled ...

From a patient's point of view, they want to see their doctor, or perhaps even any doctor or other members of their coverage team, in a way that is convenient for them, at a time that is convenient ...

Outpatient oncology clinics face substantial challenges in coordinating high volumes of treatments with limited resources. The optimisation of patient flow and appointment scheduling is critical to ...

All care locations in MercyOne Central Iowa’s region, including Des Moines, are continuing to take patient appointments even as the health system struggles with an unspecified IT security breach ...

A new academic study demonstrates for the first time that scheduling medical appointments later in the week increases patient attendance by over 10 per cent. Missed appointments are a long-standing ...