Hawai’i visitors to Japan revel in hotels, department stores and restaurants staffed by employees who aim to please. The visitors return to the Islands with wondrous “only in Japan” stories. But ...
TOKYO: 4 September 2025 — Two trends are creating major concerns in customer satisfaction with after-sales vehicle service in Japan. Overall satisfaction has declined 2 points from 2024, to 723 (on a ...
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