AI systems can route messages, update records, make decisions, and trigger entire workflows across multiple apps without you touching anything. But as AI shifts more and more from being an assistive ...

It was a steady human hand that saved us all from dying in the early morning hours of Sept. 26, 1983. A warm thought against the cold threat of nuclear war in the Russian mind of Stanislav Petrov came ...

On a recent executive outreach call, a leader from a large enterprise shared how their 120,000 users were actively involved in improving data quality across the organization. Intrigued, I reviewed ...

On Nov. 16, U.S. and Chinese leaders met on the margins of the Asia-Pacific Economic Cooperation summit in Lima, Peru, jointly affirming “the need to maintain human control over the decision to use ...

For years, “human-in-the-loop” has provided the default reassurance when it comes to how artificial intelligence is governed. It sounds prudent. Responsible. Familiar. It is no longer true. We’ve ...

While "move fast and break things" might be OK for tech executives, accounting leaders have done the opposite when it comes to generative AI, with firms and the vendors that serve them eager to ...

Now that machine learning is becoming more and more mainstream, some design patterns are starting to emerge. As the CEO of CrowdFlower, I’ve worked with many companies building machine learning ...