Malcolm cleans patient rooms and offices in the large medical center where we both work as pediatric doctors. After finishing our respective rounds one afternoon, we noticed that Malcolm was deep in ...

During the terrifying spring of 2020, as COVID-19 paralyzed the nation and hospitals buckled, Katherine Stearns was on the front lines in Windham Hospital’s emergency room. Stearns works as the lead ...

In a brief elevator ride, Christine Glombowski, supervisor of environmental services at McLaren Port Huron, laughed with Laura Dickinson, one of the hospital’s housekeepers, joking about the photos on ...

QUEENS, N.Y. - As the number of coronavirus cases surged Albania Gomez, a housekeeper on the environmental services team at LIJ Forest Hills hospital, was never busier. “Oh my god. It was crazy,” ...

LUFKIN, TX (KTRE) - Natasha Coutee has worked as a housekeeper at LufkinMemorial Hospital for two years. She gives patients a little more than aclean hospital room. "Patients are really happy that you ...

Caitlin O'Kane is a New York City journalist who works on the CBS News social media team as a senior manager of content and production. She writes about a variety of topics and produces "The Uplift," ...