The Genesys Cloud Agentic Virtual Agent unites conversational interactions with fully automated actions, in accordance with ...

AUCKLAND, New Zealand--(BUSINESS WIRE)-- Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, today announced that it has been chosen by leading New Zealand utility ...

CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...

DENVER--(BUSINESS WIRE)--Today at Xperience 2024 — the customer experience (CX) event of the year — Genesys® unveiled multiple innovations to accelerate the impact of AI, empowering organizations to ...

Customers have many interactions with your business — but not all of them are with a human. Every interaction adds to the customer experience, either positively or negatively. Sometimes your customer ...

MOUNTAIN VIEW, Calif., Dec. 1, 2021 /PRNewswire/ -- Treasure Data™, the leading enterprise customer data platform (CDP), today announced its CDP for Service offering is now available on Genesys ...

The deal is expected to close in the first quarter of fiscal year 2025 Radarr is run by co-founders Ram Bhamidi and Prerna Pant, and was set up in 2013 Based in San Francisco, H&F was founded in 1984 ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...

NEW YORK – January 26, 2024 – AI data platform company VAST Data today announced a strategic partnership with Genesis Cloud, an iInfrastructure-as-a-Service (IaaS) provider for GPUs and accelerators ...