When Des Traynor cofounded Intercom, he says being a founder was still "uncool." Now, it can get you Instagram followers. "You get one shot at this life, don't waste it LARPing as a startup founder ...
Irish-founded tech group Intercom has parted ways with ChatGPT and opted to partner with OpenAI’s competitor Anthropic to spearhead its growth in the AI-powered customer service space. Intercom runs ...
Customer service and support vendor Intercom completes its AI line-up with the launch of analytics tools that help the AI improve how it resolves issues. Des Traynor, Intercom, presents at the launch ...
The Customer Agent - Intercom pitches a future of one agent supporting the entire customer lifecycle
Intercom envisions a not-too-distant future where a single unified AI agent will handle the entire customer experience, and it is creating that agent. According to Intercom CEO Eoghan McCabe, Intercom ...
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