Dynacraft Parcel Delivery or DPD has currently been grappling with an artificial intelligence misfire after its AI chatbot went rogue, hurling insults at a customer and criticizing the company. What ...

Delivery firm DPD has been using Salesforce since 2010, back when the cloud and SaaS were seen as mainly suitable for SMBs, on-premises was the primary way of delivering enterprise apps, and there was ...