Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...
Apple reportedly plans to make a major pivot with Siri in iOS 27. According to Mark Gurman at Bloomberg, Apple is developing ...
Amazon is making a louder, more deliberate move into the fast-moving world of conversational AI. While the company has spent ...
From Listening to Acting Halper’s approach is pragmatic. Rather than positioning voice automation as a novelty, the company ...