Since its creation three decades ago, the COPC CX Standard has served as the operational backbone for the world's leading companies across all industries. Release 8.0 represents the most significant ...

WINTERPARK, Fla., Sept. 28, 2023 (GLOBE NEWSWIRE) -- COPC Inc., a global contact center and customer experience (CX) consulting firm, and KellyConnect, the contact center division of global specialty ...

WINTERPARK, Fla., July 26, 2023 (GLOBE NEWSWIRE) -- COPC Inc., a global contact center and customer experience (CX) consulting firm, announces the on-demand availability of its popular COPC® ...

WINTER PARK, Fla.--(BUSINESS WIRE)--COPC Inc., a global consulting firm that helps companies improve operations to optimize the customer experience, announces the immediate virtualization of ...

COPC, the world’s leading Business Excellence certification in the contact center industry worldwide, has recently launched 7 new certifications in association with QAI, their exclusive implementation ...

COPC Inc. provides consulting, training, certification and the RevealCX™ software solution for operations that support the customer experience. The company created the COPC Standards, a collection of ...

The MarketWatch News Department was not involved in the creation of this content. Recognized for its superior ability in continuously enhancing customer service and operational quality TOKYO, Dec. 24, ...

FREMONT, CALIFORNIA - May 4, 2015-In Japan, three Concentrix centers have been certified to the COPC Outsource Service Provider (OSP) Standard, Release 5.1, bringing the company`s total certified ...

COPC Inc., a global consulting firm that helps companies improve operations to optimize the customer experience, announces the immediate virtualization of consulting, training, certification and ...