If they had followed instructions, this could have been avoided.

Founded by Dr. Todd Lewis, the organization reflects a process-driven approach shaped by both industry experience and ...

Most client portal software tools pretend to be complete business systems until you're two months in and still using three ...

Customer versus Client—What’s the Difference? I’m currently listening to E-Myth Mastery by Michael Gerber while driving to and from work. Michael shares the differences between a customer and a client ...

Throughout my career, I’ve witnessed business development professionals looking to make a sale by presenting their company’s capabilities or demoing a product. Their approach relied solely on the ...

By now you've probably used AI to help you write difficult emails and other messages. It can also help you prepare for a tough conversation. Here's how.

Once you've completed a project, it might seem that the client has all the power. If he refuses to pay you for the work you performed, you may feel both frustrated and powerless. While you cannot make ...

Creating a base of loyal clients and customers who come back to purchase goods and services after an initial purchase is essential for small businesses to be successful. Remembering who clients are ...

We list the best client management software, to make it simple and easy to organize your sales, quickly come to professional resolutions with clients and better manage your customer base. Client ...

Q4 2025 Management View Balazs Fejes, President and CEO, reported another strong quarter, stating, "We are pleased to share ...

How can I prompt clients to refer me to others? How can I prevent lost returns or market volatility from affecting my client relationships? How can I convince my client to follow my advice? Although ...