What's the perfect formula for hybrid operations? We spoke with several BPO and site selection experts to determine what's ...

Business Process Outsourcing Market size is predicted to reach $338.1 billion by 2030, growing at a CAGR of 7.5% during the ...

Indian customer service provider Fusion CX struck a deal to partner with Belize-based RCC BPO. Fusion CX announced a ...

Times BPO has established itself as a leader through its innovative and client-centric approach in the ever-evolving world of ...

The Contact Center Association of the Philippines (CCAP) urged Business Process Outsourcing (BPO) companies to prioritize as a core component of their operational strategies to protect a more secure ...

Swedish investment house EQT on Monday said it has agreed to buy a controlling stake in GeBBs Healthcare Solutions, a ...

One of the most common questions asked of the business process outsourcing (BPO) sector is, ‘will artificial intelligence (AI ...

FT. LAUDERDALE, Fla., September 18, 2024--iQor Appoints Jason Grier as Chief Commercial Officer. Grier to Drive Growth and ...

Centrical, the leading Performance Experience Platform for frontline employees, announced today the launch of Team Performance Central and AI Assistant for Team Leaders. The breakthrough technology ...

Q4 2024 Earnings Call Transcript September 12, 2024 IBEX Limited beats earnings expectations. Reported EPS is $0.558, ...

CCAP implements system to reference reported cybercrimes and fraud in the BPO sector The Contact Center Association of the Philippines (CCAP) is reiterating its position that the country’s information ...

Solution provides a unified view of team performance, and a breakthrough AI-powered manager assist tool Summary: <l ...