Smart businesses know that mobile apps aren’t just another service channel—they’re an invaluable source of information on customer experience. By tracking mobile app data, design teams can spot ...

ISELIN, N.J., July 9, 2024 /PRNewswire/ -- Hexaware today announced the launch of its Gen AI App for Retailers in AWS Marketplace, a digital catalog with thousands of software listings from ...

User experience is not the same as customer experience. While most designers directly influence the UX, they also need to understand the larger context of the CX. The customer experience represents ...

New training offerings and SMS feedback capabilities mark the company’s biggest modernization push in a decade, launching alongside early registration for the “Amplifying the Customer’s Voice” ...