Salesforce CEO calls out Microsoft, says 'Copilot is a flop' and that the OS giant is in 'panic mode' as it lacks ingredients to make real intelligence.

Salesforce has also touted the potential of AI agents, tools that some analysts say could provide companies with an easier path to monetizing the billions of dollars they are pouring into AI.

Key Takeaways Microsoft is rolling out autonomous AI agents for its Copilot software.Users will be able to create their own agents to handle customer management tasks or rely on agents designed by Microsoft.